Correspondent banking for complex counterparty structures
Penalties are a line item. Profit is the business. The complexity is the service: it is what makes the counterparty hard to list.
Personal, commercial and speciality lines since 1974
We insure your confidence. We do not insure the event. The two are priced separately and only one of them is sold to you.
Central counterparty clearing and novation services
A market in obligations that have not yet landed. Novation is the part where the obligation changes owner while still in the air.
Advocacy, standing and recognised injury
Defence against evidence. Standing is the mechanism: once exposure to a fact is an injury, the fact acquires a claimant.
Board and executive appointments for regulated institutions
Executive search for the accused. The appointment is to a position of formal responsibility, held by someone independent of the decision record.
Forward markets in personal outcome data
Markets for the things about you that have not happened yet. The position is opened before the outcome and settles whether or not you are told.
Independent assurance for complex group structures
The auditor is a member of the group it audits. Independence is maintained by a partner from another office reading the file.
Reputation management for public-sector programmes
The engagement succeeds when the programme continues and the criticism concludes. Both are measured; only one of them was the problem.
Rescission for material misrepresentation
On receiving a large claim, we re-read your original application and cancel the policy from the day you bought it, over an unrelated error. Premiums returned.
Utilisation review
A doctor who has never met you decides your treatment is unnecessary. Paid by volume of reviews completed.
Claims lifecycle management
Delay, then deny, then defend. Most people stop at the first step.
Network design
Your condition is covered; the doctors who treat it are not. Neither statement is a denial.
Appeals process efficiency
The appeal is not built to be lost. It is built to be abandoned.
Reserve and float management
The longer we take to pay, the more we earn on money that is already yours.
Breakage recognition
Booking as profit the part of what you paid for that you will never use. The harder the product is to redeem, the bigger this number gets. It is the only revenue line that improves when the product gets worse.
Redemption friction calibration
Deliberately tuning how hard it is to claim: hard enough to protect the forecast, easy enough to satisfy a regulator. Reported quarterly as a performance metric.
Risk-based repricing
Raise the price, the healthy leave, the pool gets sicker, so raise the price. Every single step is actuarially correct and the outcome is a death spiral.
Mandatory optionality
An optional extra you cannot decline while buying, recorded as your choice. You may opt out in writing, by post, within fourteen days.
Conformity assessment
Writing the standard, then selling certification against it, then auditing the certified. Three fees from one document you wrote yourself.
Queue yield
Hold time is not a failure of service. It is a filter, with a measured abandonment curve and an optimum.